Awards
We are passionate about warm, genuine hospitality and our guests will always be the most important thing to us. While delighting you is our ultimate goal, we are pleased to share that our dedication to excellence has been acknowledged with some prestigious awards. We take real pride in the recognition, and we look forward to creating more award-worthy moments when you visit.
Our most recent awards are below.
AA Red Stars
It was a real honour to be elevated to prestigious Red Stars by AA. In their words:
"Red Star hotels stand out as the very best in the UK, regardless of style. They offer excellent levels of quality, and outstanding levels of hospitality and service throughout. These hard-earned accolades are a reliable sign that a hotel is not just great, but exceptional".
"Muddy Stilettos" Hotel Of The Year
Winner - "Muddy Stilettos" Best Hotel/Inn in Suffolk and Cambridgeshire 2022 and 2023.
How lovely to have won this award two years running. It was lovely to attend the awards ceremony and see some wonderful local businesses receive well-deserved recognition.
As always, this one is for the team. A talented, passionate, energetic, dysfunctional family of Angels!
Suffolk Business Awards BEST CUSTOMER SERVICE
Winner - Best Customer Service
Excellent service drives everything we do, and to be recognised as the best around was a lovely moment.
Another award for the team. A diverse and crazy bunch who have become a family. They all share one thing - a desire to put a smile on people's faces. Thank you to them for such incredible work.
Apprentice Of The Year
What a proud moment for Jermaine, named Apprentice Of The Year at the 2023 Suffolk Business Awards.
At eighteen, Jermaine's progress has been remarkable. He is able to run all sections of the kitchen, has contributed massively to the success of our "underground" events, works tirelessly for the team and displays charisma, maturity, and an air of benign affability.
In partnership with West Suffolk College, we have experienced real joy and pride watching Jermaine's journey. But it has only just begun and we can't wait to see his bright future unfold.
Congratulations, Jamma.